Privacy Policy

Privacy Policy

Introduction

Welcome to https://accident-repair-estimates.collision-talk.com (hereafter referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

It’s important to emphasize that this policy does not extend to third-party platforms, applications, products, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  • Account Information: This includes your user name, registration details, and profile settings.
  • Payment Information: Details related to your payment methods, such as card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history and other financial data associated with your use of our services.
  • Purchase Information: Products or services you have bought from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information.
  • Location Data: GPS coordinates and location-based services data if you choose to enable them.
  • Feedback: Your comments, reviews, and responses to customer surveys.
  • Social Media Information: If you connect our services with your social media accounts, we may collect data from those platforms.
  • Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through various means: user input forms, browsing activities, interaction with our applications, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal data with us, but they are bound by their respective privacy policies.

Cookies

We use cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your browser or device that serve multiple functions:

  • Strictly Necessary Cookies: These ensure basic functionality of our website, such as remembering user preferences and maintaining session continuity.
  • Preference Cookies: They store settings and preferences to personalize your experience.
  • Analytics Cookies: Used to collect aggregated data about website usage, helping us understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

The Company has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure ongoing protection.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us using the details provided below, and we will take prompt action to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or objection to the processing of your data for specific purposes.
  • Data portability, allowing you to transfer data from our systems to others.
  • The right not to be subject to automated decision-making processes that significantly affect you.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our privacy team at the contact details provided below. We will respond to your requests in a timely manner as per applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will become effective immediately upon posting. We encourage you to review this page periodically to stay informed about your privacy rights.

Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or data practices, please contact us:

We are dedicated to addressing your privacy concerns and ensuring a secure experience while using our services.